FAQ
1.Q: We are worried about products quality made in China even
though your price is more competitive.
A: China is a big country with two main production areas for building materials,
you must have heard about Foshan and Guangdong. They do have differences
in quality and price. For example, FOSHAN has cheaper price and Guangdong has
better quality. You can see from the photos and our quotation details, different
quality different price. Our products are satisfied by all regular clients and they
are willing to introduce us more new projects. Among all these, quality is the most
important of course. We are focus on high level products only.
Free samples are available for you to check the quality before you place the order.
You can also check our certificates (IS09001 / BV/Alibabatop 10 gold supplier) &
clients feedback from our website and Facebook. Our factories do OEM for some
big famous brand. If you are still worried, we can provide products warranty.
We welcome you or friends you trust to visit our factories with QC. You can also call
our regular customers locally after we get their permission.
2.Q: What can we do if the products was produced not according to
the approved drawing exactly?
A: Don't worry about this. We have strict and standard production line to make sure
each step is correct. For products like kitchen cabinet, staircase and wardrobe, we do
installation test to assure the final dimensions are correct. During the whole process,
there is QC to control the quality. Once there was a mistake, we have an excellent
after-sale team to handle this.
3.Q: What can we do if products got broken or damage situation
during shipment or transportation?
A: We do standard exporting packing for every product to prevent damage. You can
see our packing from the photos. The workers who load the cartons into container
have rich experience about consolidation of different goods. The shipping company
we cooperate is top 10 in China and we bu insurance for all customers to protect
your profit in case of any damagduring shipping
4.Q: How can we guarantee all products quality condition is well
after production finished?
A: After products are finished, we will send you detailed pictures & videos. You can
also come yourself or ask your friends to check goods in our warehouse.
5.Q: How can we assure that our payment will be secured?
A: We are alibaba six-years gold supplier. If it's necessary, we can also show you
our business license. We can also confirm by online video and phone. we also can
show you the bank slip from our customers. You can also pay by Alipay. Welcome
you to visit us anytime!
6.Q: We already got stable local supplier resource, why should i
import from your company?
A: You know, more and more home builders give up their local suppliers or
middlemen nowadays. Sourcing from China help them save lots of cost and it's a
trend now. If you buy from us, you can save about 40% cost under same quality
level. To help you reduce local labor fee, we also provide half-installation for kitchen
cabinets.
To make sure we have better contact, you can find us anytime through e-mail,
whatsApp, skype, telephone etc.
